Search results for "borrowing"
You don’t have the book I want, can you get it?
https://citylibrary.pncc.govt.nz/explore/faq/you-dont-have-the-book-i-want-can-you-get-it
Yes, we can either get it for you as an InterLibrary Loans from another library or you may want to…
How many items can I borrow?
https://citylibrary.pncc.govt.nz/explore/faq/how-many-items-can-i-borrow
You can have up to to 50 items at one time on your library account.
How do I get in line for an item checked out by someone else?
https://citylibrary.pncc.govt.nz/explore/faq/how-long-can-i-borrow-a-book-for
You can place a reserve (hold) on an item that is currently in use by another person. You will then be put on a list and get a notification when the item can be picked up. You can choose which library to pick up from at the time you place the…
What does 'privilege expiring' mean?
https://citylibrary.pncc.govt.nz/explore/faq/message-about-my-privilege-expiring-what-does-that-mean
We just want to check we have your correct address, phone numbers and email address. Please take your library card to a desk and one of our team will complete this check and update your records.
Can I ask you to buy an item that you don't have?
https://citylibrary.pncc.govt.nz/explore/faq/can-i-suggest-or-recommend-an-item-to-purchase
Yes, you can ask us to buy an item and we will get back to you if it is possible.
I have a Kindle, can I download eBooks to it?
https://citylibrary.pncc.govt.nz/explore/faq/i-have-a-kindle-can-i-download-books-to-it
If you have a Kindle Fire tablet then yes, you can download the apps to access our eBooks and e-Audiobooks. For more information, please see our eBooks and…
What resources do you have so I can learn a language?
https://citylibrary.pncc.govt.nz/explore/faq/can-i-learn-a-language
We offer a wide range of books, CDs ebooks and audiobooks. Ask one of our team for directions to the learning languages section or try one of several digital resources such as;
I'm unable to visit the library. Do you have a Home Service?
https://citylibrary.pncc.govt.nz/explore/faq/im-unable-to-visit-the-library-do-you-have-a-home-service
If you're unable to visit us because of illness, disability or limited mobility, and no-one else can do this for you then the Home Service may be for you. We offer both a short and long term service.Our volunteers deliver and collect…
Can I return my library books or other items without coming into the library buildings?
https://citylibrary.pncc.govt.nz/explore/faq/can-i-return-my-library-books-or-other-items-without-coming-into-the-library-buildings
Yes, you can return library items through "book-drop" slots at both the Central library and our community libraries. We also have book return bins at various locations around the city.
Library Hack: Check your borrowing history
https://citylibrary.pncc.govt.nz/news/library-hack-check-your-borrowing-historyCan I search for books by the author's name?
https://citylibrary.pncc.govt.nz/explore/faq/can-i-search-for-books-by-the-author
Yes. Enter the author’s name in this site's search box. Choose 'catalogue search' for your option and then click on 'find'. This will show you all the items we have by this author.
The catalogue says the item is available, but it’s not on the shelf, can you help?
https://citylibrary.pncc.govt.nz/explore/faq/the-catalogue-says-the-item-is-available-but-its-not-on-the-shelf-can-you-help
Absolutely! Just ask one of our team. They'll take a look and if they can’t find that item, they can help you find something else. Or, we can place a hold on the item for you.
Where can I use my library card?
https://citylibrary.pncc.govt.nz/explore/faq/where-can-i-use-my-library-card
Your library card is valid at the Central Library and all of our Community Libraries, plus Linton Camp Community Library and Youth Space. You can borrow up to…
Where are children’s books, DVDs, CDs, games, puzzles and posters located?
https://citylibrary.pncc.govt.nz/explore/faq/where-are-the-childrens-books-dvds-cds-games-puzzles-and-posters
You'll find them in the children’s zone, on the first floor near the main desk. Each of our Community Libraries has a selection of children’s material too.
Where are the large print books?
https://citylibrary.pncc.govt.nz/explore/faq/where-is-large-print
Large print books are on the first floor of the Central Library, opposite the public lift. All of our Community Libraries (including our Mobile Library) have large print collections.
Where are language books and DVDs?
https://citylibrary.pncc.govt.nz/explore/faq/where-are-the-books-and-dvds-in-other-languages
In the Central Library, language books are on the first floor. Te Reo books are in the Kohikohinga collection on the second floor and the Te Reo collection in the children's zone on the first floor. Non-English DVDs are in the world movies…
Where is Non-Fiction?
https://citylibrary.pncc.govt.nz/explore/faq/where-is-non-fiction
All of our libraries have non-fiction books. At the Central Library, you’ll find non-fiction on the first floor for adults, youth and children, and on the 2nd floor for our New Zealand, Pacific Island and Heritage collections. Our digital…
Where is Fiction?
https://citylibrary.pncc.govt.nz/explore/faq/where-is-fiction
All of our libraries have fiction collections. At the Central Library, you’ll find fiction on the first floor for adults, youth and children. Our digital eBooks and eAudiobooks have fiction collections.
How do I find what the library has?
https://citylibrary.pncc.govt.nz/explore/faq/how-do-i-find-what-the-library-has
Find books, ebooks, music, DVDs, and more by searching the City Library's catalogue. This can be accessed by using the search box at the very top of every page.
Make sure the drop down box says "The Catalogue" (otherwise you'll be…
How do I renew an item?
https://citylibrary.pncc.govt.nz/explore/faq/renew
You can renew items from your mobile device by downloading the Palmerston North City…
How much does it cost to join the library?
https://citylibrary.pncc.govt.nz/explore/faq/how-much-does-it-cost-to-join-the-library
Membership is free for Palmerston North residents. If you live outside the Palmerston North City boundary or are visiting Palmerston North for an extended period please see one of our team for membership options.
I’m only visiting, can I join the library?
https://citylibrary.pncc.govt.nz/explore/faq/im-only-visiting-can-i-join-the-library
Yes, if you're visiting for an extended period, we’d love you to join. Come in and speak to us about getting a visitor's card which allows you to borrow up to three items at a time.
How do I download Library ebooks or eaudiobooks?
https://citylibrary.pncc.govt.nz/explore/faq/how-do-i-download-an-e-book
We have a range of ways to get ebooks and eaudiobooks!Each option has different content and slightly different ways to access.On your device, install any…
What accessibility access and aids does the library have?
https://citylibrary.pncc.govt.nz/explore/faq/walking-aids-for-the-elderly
Accessibility is important. Central Library has a wheelchair, walking aids and basket trolleys for you to use. There are ramps from The Square and George Street as well as one disability car park at the back car park (off Main Street). Lifts…
Top 10 Romances for Valentines Day
https://citylibrary.pncc.govt.nz/news/top-10-romances-for-valentines-dayComics Plus Full Collection
https://citylibrary.pncc.govt.nz/collections/digital-resources#database-comics-plus-full-collection
Comics Plus Full Collection gives you unlimited access to thousands of comics, graphic novels, picture books and manga from a variety of popular publishers. All titles are available instantly with no holds, waitlists, or monthly borrowing…
Comics Plus Children's Library
https://citylibrary.pncc.govt.nz/collections/digital-resources#database-comics-plus-childrens-library
Comics Plus Children's Library gives you unlimited access to comics, graphic novels, picture books and manga from a variety of popular publishers. All titles are available instantly with no holds, waitlists, or monthly borrowing limits. From May…
Comics Plus Teen Library
https://citylibrary.pncc.govt.nz/collections/digital-resources#database-comics-plus-teen-library
Comics Plus Teen Library gives you unlimited access to thousands of comics, graphic novels, picture books and manga from a variety of popular publishers. All titles are available instantly with no holds, waitlists, or monthly borrowing limits.…
