What is my password/PIN and how can I change it?

When you join online, you’ll be asked to enter a four digit PIN (Personal Identification Number) to your library account - something that’s secure, but easy to remember. If you join in person and get your card, we’ll assign a PIN. If you forget it, that’s not a problem. Contact us and we’ll help you to recover it.

If you need to change your PIN, log in to your library account and go to the 'Personal Information' tab and then 'Change PIN'. Enter your current PIN, followed by your new PIN and confirmation of the new PIN. Click 'update' to complete the process...and that's it! If you have any trouble you can call us for assistance.

Need more information? Contact us:

Telephone : (06) 351 4100

Email : pncl@pncc.govt.nz