Our mission

Strive to provide exemplary customer service at all times.

Create a point of difference through our branding as the ‘“Living Room of the City”’.

Connect to our community by providing services and programmes that will excite, surprise and motivate the residents of Palmerston North to explore the pathways to the world.

Retain accessibility to and vibrancy of well-used public spaces.

Adopt those new technologies that facilitate easier access to global digital information beyond library walls, and provide the support for end-users of the same.

Provide free, easy and equitable access to public library services that meet the changing needs of the residents of Palmerston North.

Build effective partnerships that enhance library service and provide support to groups in our community.